Return & Refund Policy

Effective Date: July 06, 2026

At PICKNJOY INC., we want you to shop with confidence. If you are not completely satisfied with your purchase, we offer a straightforward return and refund process. Please review the policy below before requesting a return.

Return Eligibility

You may request a return within 30 days of receiving your order.

To qualify for a return, the item must:

• Be unused and in its original condition.
• Include all original tags, accessories, and packaging.
• Be accompanied by proof of purchase, such as your order confirmation or receipt.

Returns that do not meet these requirements may not be eligible for a refund.

How to Request a Return

To begin a return, please contact our customer support team with your order details. If your request is approved, we will provide instructions on how to return your item.

Please do not send any products back without receiving return authorization first, as unauthorized returns cannot be accepted.

Return Shipping

The cost of return shipping depends on the reason for the return.

• If the item is damaged, defective, or you received the wrong product, PICKNJOY INC. will provide a prepaid return shipping label at no cost to you.
• If you are returning an item for personal reasons, such as ordering the wrong product or changing your mind, you will be responsible for the return shipping costs.

Exchanges

If you receive a defective, damaged, or incorrect item, please contact us as soon as possible. After reviewing your request, we will arrange an appropriate solution, which may include a replacement or another suitable resolution.

Refund Process

Once your returned item has been received and inspected, we will notify you of the outcome of your refund request.

If your return is approved, your refund will be issued to your original payment method within 5–7 business days. The time required for the funds to appear in your account may vary depending on your bank or payment provider.

Restocking Fees

PICKNJOY INC. does not charge any restocking fees on eligible returns.

Contact Us

If you have any questions about returns or refunds, please contact us:

PICKNJOY INC.

Phone: +1 (646) 431-4271

Email: Picknjoyinc@gmail.com

Business Address:
125 Michael Drive, Suite 105
Syosset, NY 11791
United States